No call, no news, no check. Welcome to dealing with the EDD

The scheduled telephone call never came. I never was more than two feet from my phone, and even slept with my hand wrapped around it. My boy friend says I'm becoming obsessed, but I think the words he's looking for is "terrified" or "stressed beyond rational thought". This is the email response I received from The EDD:

[Pinky] You requested information on your eligibility following a telephone interview. According to our records, the decision is currently pending. We have forwarded your information to the office that handles your claim. You will receive a telephone call within 2 working days to provide you the status on your claim.

This was after I had a hearing - because my former employer fudged their numbers -and I waited the 12 days I was told to wait until my UI started again. So I tried calling, which doesn't work, ever. So I wrote an email asking for an explanation. Or a timeline, or any news, really. And they sent me that, and I naively thought that "You will receive a telephone call within 2 working days to provide you the status on your claim" meant that I would actually receive a call within two days. Maybe it's my fault, for thinking Monday through Friday were "working" days.
My phone and internet contacted me yesterday. I have four days to pay up or be disconnected. Obviously the phone is the priority. I can leech internet for my job searches from coffee shops, but I really need a phone in my job search. So four days to come up with $200. But maybe those are "working" days.